Reading

Setze den Satz wieder zusammen

Bringe die Satzteile in die richtige Reihenfolge. Jeder Satz besteht aus vier Teilen. Es gibt bis zu fünf Fragen.

Was lerne ich? +
Image from this game
© Eduflat & Lernserver
Play Game at C1
Start Again
Scroll to view more options
close
transcript
May the best receptionist win - 4th November 2022
Montreux, Switzerland played host to the WorldSkills championships, recognising and evaluating vocational skills in a range of fields from catering and 3D digital games art to electrical installation and the essential role of hotel receptionist.
Observed by an audience and scrutinised by a panel of judges, contestants are expected to demonstrate a wide array of skills.
Switzerland's own 19 year old Tim Oberli contended for the top spot in the hotel receptionist contest. His passion for the job ignited as a child on a family holiday.
Tim Oberli: "Instead of turning to the kids club or doing anything activity-like, I took a chair, I sat in the lobby and I just observed what is happening in the lobby. I observed people at reception interacting with each other."
Despite starting his career at the age of 16 and currently supervising a team of receptionists at a high-end alpine hotel, Oberli still gets cold feet, going up against 15 candidates from across the globe, putting his expertise to the test.
Upsynch
Candidates have got to demonstrate they've got their wits about them as challenging guests and situations, interpreted by actors, are flung at them - as WorldSkills global director, Jane Stokie expounds.
Jane Stokie: "We've got actors here, and the actors are playing the guests. In one module that's happening, there's a troublesome guest, and there's somebody booking in. And in another module, there is an ill guest."
Upsynch
Not only are their practical skills put under a microscope, but also their field knowledge, in a written exam. Nevertheless, Oberli's primary focus is attending to his guests.
Tim Oberli: "It is very important to be flexible, to be creative, to have the ability to improvise, and to understand what the guests' needs are."
The silver medalist, Oberli remains proud of his vocation and representing his country.
Tim Oberli: "It's way more than just this medal. It is about being an ambassador for my profession, it is about showing passion for what I am doing, to represent Switzerland on an international basis, and to make the profession of the hotel reception more attractive."
Scroll to view more options
ACTIVITY COMPLETE

You scored

Brilliant, you’re really proficient! You’ll find the C1 level really helpful to maintain your high standard of English.

Repeat activity

More games

Next
Previous